Models & Accessories
Want to buy an xROVER — but need to experience it first?
The xROVER Experience™ — Try Before You Buy program is designed for qualified, purchase-ready families who have identified xROVER as the right potential mobility solution but want to experience it in real life before making their final decision.
xROVER USA sends you a professionally inspected xROVER Experience Unit in the appropriate size for a 7-day home experience.
Try it with your family. Push it. Fold it. Transport it. Experience it in the environments that matter to you.
If you love the xROVER, you may have the opportunity to keep the exact Experience Unit already in your home at a pre-agreed Experience purchase price — or purchase a new xROVER.
7-Day Experience | $495 Experience Fee + Actual Shipping
Your $495 Experience Fee is fully credited toward an eligible xROVER purchase following the Experience.
Participation is subject to qualification, equipment availability, location, and approval by xROVER USA.
[ REQUEST xROVER EXPERIENCE ]
Choosing adaptive mobility equipment can be a significant decision.
You can review dimensions. You can watch videos. You can talk with our team. You can receive a Personalized xROVER Recommendation.
But sometimes there is still one important question left:
The xROVER Experience™ — Try Before You Buy program was created for exactly that situation.
It gives selected, purchase-ready customers the opportunity to experience an xROVER at home and in real life before completing their purchase.
This is not a general rental program.
It is a purchase-focused Experience program for customers who are seriously considering an xROVER and are prepared to complete their purchase if the Experience confirms that xROVER is right for them.
Before participating in the xROVER Experience™, we first need to understand who will use the xROVER and how it is expected to be used.
We may review:
Passenger age
Height and weight
Current mobility
Basic positioning and support needs
Intended activities
Expected terrain
Transportation considerations
Appropriate xROVER size
Intended final configuration
Our standard Personalized xROVER Recommendation remains FREE.
The objective is to identify the appropriate xROVER size and general configuration before an Experience Unit is offered.
Once we have identified the appropriate xROVER and you are seriously considering a purchase, you may request participation in the xROVER Experience™ program.
Participation is not automatic.
xROVER USA reviews each request individually based on factors including:
Purchase readiness
Confirmed xROVER size
Intended use
Experience Unit availability
Customer location
Shipping feasibility
Payment readiness
Timing
Other relevant considerations
The program is intended for customers who are prepared to purchase an xROVER immediately following a successful Experience.
The program is designed for a customer who is essentially saying:
It may be appropriate when:
You have completed the initial xROVER recommendation process
You are seriously considering purchasing an xROVER
The appropriate size has been identified
You want to experience the equipment before making your final decision
You are financially prepared to complete the purchase
You do not need to wait for future insurance, Medicaid, waiver, grant, or other third-party funding approval before purchasing
An appropriate Experience Unit is available
The xROVER Experience™ is not intended as a general short-term rental service.
It is not designed for:
Vacation rentals
Event rentals
Temporary recreational rentals
Customers who are only beginning to explore xROVER
Customers without current purchase intent
Customers who want to use an xROVER temporarily without purchasing
Cases where purchase depends on future funding approval that has not yet been secured
If your purchase depends on funding that has not yet been secured, xROVER USA can help you begin with our FREE Initial Funding Screening and determine the appropriate funding pathway.
xROVER USA maintains selected equipment specifically for the Experience program.
Experience Units may include:
Dedicated demonstration equipment
Previous demonstration units
Professionally inspected pre-owned equipment
Other equipment specifically designated by xROVER USA for the Experience program
Experience Units are not represented as new equipment and may show normal cosmetic signs of previous demonstration use.
Before shipment, every Experience Unit is reviewed, cleaned, prepared, and documented by xROVER USA.
You will receive information about the specific Experience Unit being offered to you, including its current condition.
If that unit is eligible for Demo-to-Own, you will also know your applicable Keep Your Experience xROVER Price before the Experience begins.
Once your xROVER arrives, you have a 7-day Experience period.
This is your opportunity to evaluate the xROVER in the situations that matter to you and your family.
Depending on your intended use, you may want to experience:
Seating and general comfort
Pushing and maneuverability
Folding and unfolding
Loading into your vehicle
Longer walks
Parks
Grass
Gravel
Appropriate trails
Family outings
Everyday transportation
Other appropriate environments relevant to your intended use
The objective is simple:
Selected Experience Units may be eligible for Demo-to-Own.
Before your Experience begins, xROVER USA will provide the applicable Keep Your Experience xROVER Price for an eligible unit.
If the xROVER works for you and you choose to keep it, your $495 Experience Fee is credited toward the agreed purchase price.
You simply pay the remaining balance and the xROVER stays with you.
No return shipment.
No second xROVER to unpack.
No need to start again with unfamiliar equipment.
You keep the xROVER you have already experienced in real life.
Your Experience Unit may have a simpler configuration than the xROVER you ultimately want to own.
That's okay.
If you decide to keep an eligible Experience Unit, xROVER USA can help complete its configuration through an:
Depending on the xROVER and your individual needs, the package may include eligible equipment such as:
Cyclo-Set
Mosquito Net
Rain Cover
Hand Bag
Bum Bag
Head Support
Trunk Support
Jogging Wheel / Jogging configuration
Eligible Experience customers who keep their Experience Unit may receive preferred Experience pricing on the applicable upgrade package compared with purchasing the same eligible accessories individually at standard retail pricing.
The exact configuration, compatibility, availability, and package price will be confirmed individually.
Loved the xROVER but want a brand-new unit, another color, or a different final configuration?
You may purchase a new xROVER instead.
Your $495 Experience Fee is credited toward your eligible new xROVER purchase when completed according to the Experience program terms.
The Experience Unit must then be returned to xROVER USA according to the provided return instructions.
Applicable Experience shipping and shipping of the new xROVER remain separate transportation costs and are not included in the $495 purchase credit.
If the Experience confirms that xROVER is not the right solution for you, the Experience Unit must be returned according to the provided instructions.
The $495 Experience Fee becomes the fee for the completed Experience and is non-refundable.
The customer is also responsible for the applicable return shipping cost.
The xROVER must be returned:
On time
Complete
With all supplied components
In the required protective shipping packaging
In accordance with the return instructions
Without damage beyond reasonable use during the approved Experience period
The xROVER Experience™ fee is $495.
If you complete an eligible xROVER purchase following the Experience according to the program terms:
If you decide not to purchase and return the xROVER, the $495 becomes the fee for the completed Experience and is non-refundable.
Shipping is separate from the Experience Fee.
xROVER USA determines the actual transportation cost individually based on factors including:
xROVER size
Destination ZIP code
Current carrier rates
Insurance
Required packaging
Other applicable transportation factors
You will receive the applicable shipping cost before agreeing to participate in the program.
Shipping charges are not credited toward a subsequent xROVER purchase.
If the Experience Unit is returned, the customer is responsible for the applicable return transportation cost.
xROVER Experience Units shipped by carrier must travel in xROVER USA-approved protective shipping packaging.
The original shipping carton and protective packaging must be retained throughout the entire Experience period.
If the xROVER is returned, the customer must repack the equipment according to xROVER USA instructions using the required protective packaging.
A Travel Bag alone is not approved as a substitute for the required protective shipping carton for carrier transportation.
xROVER USA coordinates the applicable outbound and return shipping process to maintain appropriate tracking and transportation control.
Because an xROVER Experience Unit represents equipment of significant value, participation requires a refundable credit-card security authorization.
The applicable authorization amount will be disclosed and agreed upon before shipment.
The security authorization is not the purchase price and is not an additional Experience fee.
It is intended to protect against situations including:
Failure to return the equipment when required
Missing equipment or accessories
Damage beyond reasonable Experience use
Unauthorized modifications
Failure to comply with agreed return requirements
Other obligations established in the xROVER Experience Agreement™
The authorization is released according to the program terms after the applicable purchase has been completed or after the returned equipment has been received and successfully inspected by xROVER USA.
Every returned Experience Unit is inspected before being made available again.
The return process may include review of:
Serial number
Frame
Wheels and tires
Brakes
Folding components
Seat and upholstery
Harness and positioning components
Accessories
General condition
Completeness
Cleaning requirements
Damage or missing items
Normal signs of appropriate Experience use are expected.
Damage beyond reasonable use, missing equipment, unauthorized modifications, or other issues may be handled according to the xROVER Experience Agreement™.
Participation in the xROVER Experience™ is subject to:
Qualification and approval by xROVER USA
Experience Unit availability
Geographic and shipping feasibility
Confirmed purchase readiness
Appropriate xROVER size
Signed xROVER Experience Agreement™
Applicable security authorization
Payment of the $495 Experience Fee
Payment of applicable shipping costs
Compliance with Experience and return requirements
Submitting a request does not guarantee acceptance into the program.
xROVER USA reserves the right to decline an Experience request when the program is not appropriate for the specific customer, situation, location, equipment requirements, or intended purchase pathway.
The xROVER Experience™ is primarily designed for customers who are financially prepared to complete their purchase immediately following a successful Experience.
If your purchase depends on insurance, Medicaid, a waiver program, grant funding, Regional Center funding, or another third-party funding source that has not yet been secured, the xROVER Experience™ may not be the appropriate next step.
Instead, begin with xROVER Funding Assistance.
Our FREE Initial Funding Screening can help identify whether a realistic funding pathway may be available and what steps should come next.
You already know the specifications.
You've talked with us about your needs.
You know which xROVER may be right.
There is just one thing left:
And if it works the way you hoped:
7-Day Home Experience
$495 fully credited toward an eligible xROVER purchase.
Participation is subject to qualification, availability, purchase readiness, and approval by xROVER USA.
xROVER USA Professional Services™
Expertise beyond the equipment.
